Terms & Conditions
A legal disclaimer
All content, designs, and materials provided on this website are for informational purposes only. While we strive to ensure accuracy and quality, we make no guarantees regarding the completeness, reliability, or suitability of any information or products displayed.
By submitting custom artwork or images for printing, you confirm that you hold the necessary rights or permissions to use the content. We are not responsible for any copyright infringement or legal issues arising from customer-submitted materials.
Colours and final print results may vary due to differences in screen displays, printing processes, and material properties. We do not guarantee exact colour matching or reproduction.
We reserve the right to refuse any order that contains offensive, illegal, or inappropriate content. All custom orders are final and non-refundable unless a manufacturing defect is identified.
Use of this website and its services is at your own risk. We disclaim all liability for any direct, indirect, or consequential damages arising from the use of our products or reliance on website content.
Terms & Conditions - the basics
1. Overview
By accessing and placing an order through this website, you agree to be bound by the following terms and conditions. These terms apply to all users, customers, and visitors.
2. Custom Orders
All custom-printed products are made to order based on the artwork, images, or text provided by the customer. Once production begins, orders cannot be cancelled or modified. Please ensure all submitted designs are final and accurate.
3. Image Submission
Customers may submit custom images via email or through an approved upload method. It is the customer’s responsibility to ensure that submitted files are high-resolution and suitable for printing. By submitting an image, you confirm that you own the rights or have permission to use the content.
4. Order Confirmation
Orders are confirmed once payment is received and all required design files are submitted. We reserve the right to reject any order that contains offensive, copyrighted, or inappropriate content.
5. Production & Delivery
Production times vary depending on the complexity of the order. Estimated delivery dates are provided at checkout but are not guaranteed. We are not liable for delays caused by third-party couriers or incorrect shipping information.
6. Returns & Refunds
Due to the personalized nature of custom printing, all sales are final. Refunds or exchanges are only offered in cases of manufacturing defects or errors on our part. Claims must be submitted within 7 days of receiving your order, along with photographic evidence.
7. Intellectual Property
All content on this website, including logos, graphics, and product descriptions, is the property of the business and may not be copied or reused without permission. Customers are responsible for ensuring that their submitted designs do not infringe on third-party rights.
8. Liability
We are not liable for any indirect or consequential damages resulting from the use of our products or services. Our liability is limited to the value of the purchased item.
9. Privacy
Customer information is handled in accordance with our Privacy Policy. We do not share personal data with third parties except as required to fulfil orders
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.